FREE PHOTO WORKFLOW
How to document moving damage with photos
Use a consistent sequence so every photo can be connected to an item, place, time, and written record.
1. Establish condition before pickup
2. Connect items to the inventory
3. Record delivery issues before cleanup
4. Build an issue record
Keep the source records
FMCSA explains that the shipment inventory records the existence and condition of items, and that later disputes can depend on delivery notations. Its complaint form also asks for estimates, bill of lading, and inventory pages.
Official sources: FMCSA Pickup and Inventory guidance and File a Moving Fraud Complaint.
This workflow is educational, not legal advice, and does not guarantee that a mover, insurer, arbitrator, or agency will accept a claim.